Low clinical crown height, common in mixed dentition, can make button placement difficult. There are a few workarounds, and where they do not work the case needs clinical review.
Important: If a patient wants palatal crossbite buttons removed for comfort, this needs clinical review before anything changes. Removing them compromises the crossbite correction.
Start a support request in the OneSmile Concierge chat and include:
If this article did not resolve your question, your practice manager is your first point of contact for case and product support. For anything that needs a tracked outcome, start a chat with the OneSmile Concierge using the chat button on this page. Include the patient name, the case number and the current aligner number so it can be actioned without a follow-up question.