Adaptive mode measures how quickly each aligner becomes passive and tells the patient when to move on, rather than leaving them on a fixed schedule. It is switched on per patient by us, so ask if you want it.
Important: Patients still cannot advance on their own judgement. Only DM can confirm an aligner is fully passive, so the prompt has to come from the app.
Motivated patients who respond well to data, and cases where you want tracking compliance as tight as you can get it.
Start a support request in the OneSmile Concierge chat and include:
If this article did not resolve your question, your practice manager is your first point of contact for case and product support. For anything that needs a tracked outcome, start a chat with the OneSmile Concierge using the chat button on this page. Include the patient name, the case number and the current aligner number so it can be actioned without a follow-up question.