Laboratory pricing is set per group and is confidential to that group, so it is not published in the Help Centre. Ask your practice manager or your group's clinical director for your current price guide.
Packages are structured by case type and complexity, and include single arch and dual arch options, shorter cases with fewer aligners, and options aligned to different treatment intentions such as alignment only, alignment ahead of aesthetic restoration, or alignment ahead of implant placement.
Package pricing includes remote monitoring and stage analysis. Retainers are included. Check your specific price guide for the detail applicable to your group.
Contact your practice manager directly. Do not assume a change is an error, and do not discuss group pricing outside your group.
Important: Group pricing is confidential. Do not share price guides between groups or outside your practice.
If this article did not resolve your question, your practice manager is your first point of contact for case and product support. For anything that needs a tracked outcome, start a chat with the OneSmile Concierge using the chat button on this page. Include the patient name, the case number and the current aligner number so it can be actioned without a follow-up question.